Client Services
Client Services Hub
Operational resources for onboarding, specimen submission, requisitions, kits, logistics, reporting support, and client portal access.
Client Services is the primary operational hub for existing and prospective Vitro clients. Use this section for onboarding, requisition forms, specimen collection materials, specimen kits, handling and shipping guidance, pickup requests, and reporting or billing support.
Client Services Workflow
Client Services Workflow
Follow the typical workflow for getting started with Vitro, submitting specimens correctly, coordinating supplies or pickup, and accessing portal support.
Quick Access Resources
Quick Access Resources
Jump directly to the most commonly used forms, logistics tools, portal access, and support resources.
Forms
Requisition Forms
Search, view, and download Vitro requisition PDFs for pathology and specialty submissions.
Open ResourceSpecimen Logistics
Specimen Handling & Shipping
Review specimen preparation, fixation, packaging, transportation, and submission guidance.
Open ResourceSupplies
Request Supplies
Review kit contents and request specimen collection, packaging, and transport supplies from the same page.
Open ResourceSpecimen Logistics
Request Specimen Pickup
Submit facility pickup details for specimen logistics and client service follow-up.
Open ResourcePortal Access
Client Portal
Open Vitro's secure client portal for authorized users to support ordering, results review, and communication.
Open ResourceSupport
Contact Client Services
Connect with Vitro for onboarding, specimen logistics, reporting questions, portal help, or account support.
Open ResourceNeed Assistance?
Contact Client Services
Vitro client services can help referring providers, practices, and laboratory partners with onboarding, forms, kits, pickup logistics, portal access, reporting workflows, and specimen submission questions.